During the last hours and days of a resident’s life we ensure we look after both their medical and spiritual needs as they near the end of their life. On a practical level, this palliative care involves ensuring that the patient is pain free, comfortable and hydrated if possible. Other distressing symptoms that may occur are taken care of with the support of the resident's GP and where appropriate St Richards Hospice who provide additional support as required.
On a religious and spiritual level, it involves understanding the wishes of the resident and those close to them, as they provide our direction during these times.
During the last days and hours of the resident’s life, we actively encourage loved ones to be present and to participate in the care at whatever level they wish. Often those supporting their loved ones will stay with us during this period. We are happy to accommodate the wishes of those nearest and dearest to our residents.
We believe in having discussions with our residents and their families early in our relationship to ensure that as movement to the end of life takes place we fully understand the personal wishes of all those supporting our residents. These discussions are undertaken very sensitively as they have the potential to cause distress and our experience confirms that when we have been successful a life that is ending can be free from difficult and painful decisions being asked at the time when our families need to concentrate on their loved family member.