Social care is an extremely tightly regulated area. The regulations help to provide the reassurance that some of society’s most vulnerable people receive the care and treatment they have the right to expect.
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Their inspectors make frequent unannounced inspections to nursing homes to ensure that high standards are met and maintained.
The inspectors commented, "During this visit we spoke to ten people who were living at the home and with visiting relatives. People told us that the care they received was good and they felt looked after. Relatives were very complimentary about the care workers and management of the home, and commented on the "homely" atmosphere and how they were made to feel welcome at anytime."